Below you will find pictures of boots which do not qualify for refunds or exchanges due to wear or damage. It is our objective to send out new pairs of boots to every customer. Due to the nature of being a shoe store, naturally some boots may be tried on once and exchanged for another size. We monitor boots coming back to us so we can ensure our customers get a pair in new condition. Please note, these pictures are meant to be used as a general reference point for what is unacceptable. Each individual circumstance of wear and damage may vary.
*Notice pavement/concrete abrasions and wear marks in the rubber - these cannot be removed or fixed once indented*
Upper Leather Stains:
Toe-box Stains, Creasing and Potential Product Application: