Contact Us

Feel free to reach out if you have any questions! For quick reference, check out our FAQ's page to find out more information about sizing, shipping and exchanges/returns, to name a few examples. Otherwise feel free to fill out the boxes below to contact Parkhurst.

 

When reaching out, it is extremely helpful to include any of the below information in your message/email so we can help identify what size would be best for you:

 

1. Brannock measurement.
2. Sizes you take in other brands of footwear you own.
3. Whether or not you have a wide, narrow or medium width.
4. Whether or not you have a high, low or regular instep height.
5. Any foot conditions - Collapsed arches, bunions, surgeries etc.

 

General sizing guidance can be found here.

 

If you are going to be in the Buffalo, NY area or are looking to try on footwear before buying, there is a location in which to do so and that is at our partner cobbler's shoe repair shop. Hours and availability are subject to change. Please reach out to set up an appointment date and time. In this this message, please include your sizing information along with the desired style(s) you wish to try on. Please note these meetings are  by appointment only. Thank you.

Buying footwear online is always a challenge. When we talk to people online, over email or on the phone, our number one priority is making sure we have all the necessary information at our disposal to help get you in the right size.

That’s why Parkhurst has partnered with Grayle, a community-based platform that helps you find shoes that fit. We encourage you to join the community and share as much information as possible about the shoes you own. Once you’ve registered, Parkhurst can reference your shoe information via your Grayle username - be sure to include it when you contact us.