We stand behind our products, we have your back. Since we design and manufacture our boots, we know our boots inside and out - and are able to identify if something is wrong. If you ever have questions feel free to reach out to email@example.com.
Our boots are warranted against defects in workmanship and manufacturing for the first 90 days of wear. After 90 days a work quote price will be provided to alter or fix anything you may need. Our warranty does not cover cosmetic attributes associated with using leather, organic materials or the hand-crafting process. We do not warrant boots which have damage caused by the wearer however we can usually fix damage for a quoted work order price. In the rare event of a structural defect or failure, we will gladly assist in repairing or replacing your pair of boots or shoes depending on each individual situation. Note that this is individually based and not all circumstances will apply such as instances of using the boots other than for their intended use or fraudulent claims. Original order number must be provided at time of warranty notification. We cannot warrant any second-hand/second-use boots as there is no way for us to verify if they have been altered in any way or mistreated. There may be lead times involved for replacing footwear if needed and they will typically run the same lead times as our one off production. Please outline your individual circumstance via email so we can assess how best to help.
Naturally we understand everyone wears their boots differently and exposes them to different environments. If an event occurs where you have questions about the footwear and warranty, please email us at the above email address so we can help. Thank you.